Shipping

Where We Ship

Gianquest currently ships to Germany only. Orders are dispatched from either Germany or France, depending on product availability and warehouse location at the time your order is placed.

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Shipping Options

We offer two shipping options at checkout, so you can choose the one that best fits your needs.

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Free Shipping
Estimated delivery time: 4 to 5 business days
Cost: free on all orders

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Insured Express Shipping
Estimated delivery time: 2 to 3 business days
Cost: 4.95 EUR

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Order Processing

Orders are processed and handed over to our shipping partners on business days. Once your order has shipped, you will receive a confirmation email so you can track its progress.

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Delivery Times

The delivery times listed above are estimates and begin once your order has been dispatched. While we work with reliable shipping partners to ensure timely delivery, actual delivery times may occasionally vary due to carrier delays, weather conditions, or other circumstances outside our control.

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Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, so you can follow your package on its way to you.

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Questions About Your Order

If you have any questions about the shipping status of your order, or if your package has not arrived within the estimated delivery window, please contact us at info@gianquest.com and we will be happy to help.